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Providing the Quality Services You Need

Dog Grooming Process
So what's the grooming process?

1. It all starts with a hands-on pet assessment upon arrival: 5 - 10 minutes

RARA petcare will do an assessment of your pet’s skin, coat, ears, nails and teeth, so they can properly address their unique needs. While our stylists do take note of any behavioral or health concerns, this is a great time to let us know of any additional concerns, preferences or individual requirements.


2. Brushing & Clipping (pre-bath steps): 10-50 minutes

Our Petcare staff will start by brushing, combing and clipping your pet to remove any excess hair or tangles before they get their bath. They will also trim the pet’s nails and clean their ears.


3. Relaxing Bath: 10-40 minutes

RARA petcare’s relaxing bath is a pampering experience. We will wash your pet with our speciality shampoo/conditioner. All the shampoos and conditioners we use are pH-balanced specifically for pets and provide gentle cleansing without drying your pet’s skin. We can also use your shampoo and have a range of medicated and Sensitive/Allergy Dog Shampoos, please discuss with us if you have a preference.


4. Custom Drying: 30 minutes+

The drying process begins with a gentle towel drying on your pet’s face, ears and tail. Our dryers are not heated and have adjustable speeds. Different breeds have different needs and each pet is carefully dried using the best method for safety and comfort.


5. Tailored Haircut & Finishing Touches: 30 minutes+

Completing your pet’s haircut after they have been washed and blow-dried allows your stylist to ensure there are no additional tangles and provides the best-looking haircut. 

We use this time to complete their brush-out, touch-up their nails & complete all the finishing touches to get them ready to strutt their stuff when you arrive.

Expert Pet Grooming

We recommend good coat management for your dog through regular maintenance visits, the benefits are endless to you and your pooch.

We use quality shampoos designed for all coat types. Each wash includes a Head and Face massage with our Berry Facial. We also offer a range of treatments including medicated shampoo, Guardian Soap, Puppy shampoo and De-shedding shampoo, plus should it be necessary a full flea treatment as recommended by Veterinarians. ($10 surcharge applies)

We offer – Nail Clipping, Ear Plucking and Anal Gland expression- please ask us (surcharge may apply)

Breed-specific styling

We specialise in styling your dog’s coat according to their breeds such as poodles, schnauzers, bichon frise, spaniels, terriers, shih tsu and many others. Alternatively, we can groom your pooch to their specific needs and lifestyle such as easy care, pet trims or short clip offs.

Newcastle Price List

Newcasltle price list Large A3 printout.jpg

Sydney Price List

Please notePrices are determined by the time taken to groom the dog, knots, mats and behaviour.

*Pricing will be confirmed upon arrival.

Dog Cat Grooming PriceList


Grooming Extras - Teeth brushing

CANCELLATION FEES: Please note that we operate by appointment, if you must cancel or reschedule an appointment, please call and give us 24 hours notice, this allows us to fill the booking from our waiting list. Failure to do so may result in a cancellation fee of $25, payable at your next visit.

PICK UP TIME: The amount of time a grooming service takes depends on your pet's size and the type of service requested. Your stylist will be able to provide an estimated time of completion at check-in or over the phone.

Minor services, such as nail trimmings, take approximately 5-10 minutes and depending on salon availability. 

You will receive a notification message once we have finished the service. 

  • How often should I groom my pup?
    The first 6 months of life for a dog is like the first 5 years for a human, we recommend a grooming session every 2-3 weeks for a long hair pup & one grooming session once per month for a short coated pup - This is to ensure they can be well brushed and taught during their grooming time with us.
  • Can I stay and be with my pup while they are being groomed ?
    We don't recommend owners to stay until the grooming is finished, the reason being is because while you are here, your pups attentions will always be on you even many dog owners feel that their dogs are more comfortable with them around or that they can be of help during the bath and grooming, but the opposite is usually the case. As mentioned, when you are around, your dog will look to you for direction and commands by default which is not recommend by groomer since we always wants your pup to be safe & comfortable while having their little spa time, we will always updated you how your pup goes & inform you with a 15mins prior so you can be ready for the pick up. It like dropping the kid to the kindergarten!
  • How often should I have my dog groomed?
    Depending on different dog coats, generally speaking, Breeds with long hair should be clipped every 4-6 weeks & this process is to ensure the hair is brushed properly to avoid the matting. *More brushing at home should be done. The idea is to 'maintain' the coat to avoid the fur being overgrown which coat can be matted and uncomfortable for the dog. Pre-booking your dog's next appointment is strongly recommended to avoid having to wait for an available appointment when the dog needs it ‘now’!
  • When should my puppy have its first professional grooming?
    For young puppies who have never been groomed before, the best time is to come when the pup has finished their 3rd vaccinations so the pup becomes acquainted with the salon environment , such as dryers ,clippers ,etc.. it's important to get them to start early so we can help the pup being handled & to avoid grooming issues into adulthood. It would be easier for your future groomer and yourself while handling you pup at home.

Didn't find an answer?

Please read our T&Cs or call our store for other inquiries.

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